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My membership expired and I called to reinstate it before the data was lost. They refused to help me without the original CC # used on the account.

Which I don't remember The password which is kept in my apple keychain does not work. I am willing to pay for the service,ONLY option, NO flexibility, no help all my data will be lost in 5 days they don't care "its policy" This is by far the worst company support I have encountered in 25 year of using computers.

I use dropbox, one drive, media fire, and iCloud all for different things All of these companies are helpful with almost every issue. Not iDrive "it policy"

Reason of review: Poor customer service.

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