Not resolved

To make a long story short, I discovered that many of the file dates for the backed up files to NOT match the dates on the source drive. Many files dates on the back up were later than the actual file date.

I am NOT talking about files that were altered. Example: photo files (from an iPhone) taken on date X, and on my PC as date X, but then many were in iDrive as a later date! At first, iDrive disputed this could happen, but then realized it was true after looking at a screen shot of the source files. Then they came up with a convoluted rationale for that.

I told them that I want it to preserve the metadata just as if you were copying the folders on a flash drive. Bottom line: Their software won't do that.

Product or Service Mentioned: Idrive Backup Software.

Reason of review: Bad quality.

Company wrote 0 private or public responses to the review from Nov 11, 2016.
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